WhatsApp Introduce WhatsApp's Business App

Introducing New WhatsApp Business App for WhatsApp users 2018

Finally, Whats App has come up with new updates, released on Android. The aim of the app is for helping small enterprises to connect better with their customers and provide their services.

WhatsApp Business Features

First is Business Profiles, which can help customers to get useful information such as a business description, email and contact details, store addresses, and website links. So an Small business will be able to create their profile, which will be highlighted and useful for regular users on Whats App. Second one is whats App messaging tools, where the app will offer smart messaging features like quick replies etc., There will be greeting messages and also away messages for customers.

Advantages of New Features Business owners will have a option to see messaging statistics and reviews. It also helps, what messages have been read and how it is working on the platform in real time. There is also another option of Whats App Web to send and receive messages with Whats App Business on the desktop. Whats App will have some Confirmed Accounts for few businesses. Whats App states that, this will be done once it has been confirmed that the account phone number matches the business phone number.

What is the need for a WhatsApp Business App?

Well, it will help to get revenue possibilities for Whats App, which has over 1.3 billion users in the world. Remember that, Whats App is free and has no ads on the service, so it is looking for new ways of monetizing the app. Whats App also says that, in few countries like India and Brazil, approximately 80% of small businesses people are using their app to connect with customers.